Reinvigorate a Disengaged Sales Force
by Frank V. Cespedes and Michael Wong A stunning 70% of workers say they are “not engaged” or “actively disengaged” with their work, according to Gallup’s ongoing study of the American workplace from 2010 through 2012. Sales reps — the people who represent your firm...Craft a Sustainable Career
by Monique Valcour Imagine crafting a sustainable career for yourself. Year after year, you perform work that makes full use of your skills and challenges you to develop new ones. Your work not only interests you, it gives you a sense of meaning. You enjoy...Becoming a Better Judge of People
by Anthony K. Tjan In business and in life, the most critical choices we make relate to people. Yet being a good judge of people is difficult. How do we get better at sizing up first impressions, at avoiding hiring mistakes, at correctly picking (and not missing)...To Guide Difficult Conversations, Try Using Compassion
by Allison Rimm “Oh no, here comes another one of those conversations,” you say to yourself. You know what I’m talking about — we all have to face them from time to time, and they can be the bane of a leader’s existence. Imagine that you’re leading a project and one...
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