by Knowledge Works Consulting | Feb 25, 2013 | Blog
by Tammy Erickson Often in business, we say too much. Here are five situations in which saying less would have been more. 1. Describing one more product feature, after the customer’s facial expression indicates that she has already decided to buy. By describing an...
by Knowledge Works Consulting | Feb 18, 2013 | Blog
by Vineet Nayar A fellow business leader complained the other day that although he had repeatedly sought feedback, his team had never told him what they really thought about his management style. We’ve been friends for a long time, so I asked: “Do you want feedback so...
by Knowledge Works Consulting | Feb 11, 2013 | Blog
by Greg Satell Defining a managerial approach to innovation starts with developing a better understanding of the problem we need to solve. I’ve found asking two basic questions can be enormously helpful. How well is the problem defined? When Steve Jobs, who was a...
by Knowledge Works Consulting | Feb 4, 2013 | Blog
by Martin Reeves Edited by Dennise Williams Companies that correctly match their strategy-making processes to the competitive circumstances of their industry, business function, or geographic markets perform better than those that don’t. Choosing a strategy for...
by Knowledge Works Consulting | Jan 24, 2013 | Blog
Posted by: DWilliams Strategy and the Uncertainty Excuse As managers, there are a few things that do right and a lot that go wrong. How do you build a cohesive stategy that minimizes your need to make excuses? How do you become a winner? Knowledge Works, the...